迈克尔 McCollough
迈克尔 McCollough
Professor of Marketing
办公室
223 J.A. Albertson Building
电话
208-885-7151
Mailing Address
College of Business and 经济学
University of Idaho
875 Perimeter Drive MS 3161
莫斯科, Idaho 83844-3161
Areas of Expertise:
服务 and service failure recovery, 零售, service guarantees, and customer satisfaction/dissatisfaction.
Awards and Honors:
- Best Paper Awards, Summer Marketing Educators’ Conferences
- First Interstate Bank 建议 Excellence Award, IBC Fellowship
- Ph.D.德克萨斯州A&M University
- MBA, Ohio State University
- B.S., Ohio State University